What Our Customers Are Saying

Real Experiences from Homeowners Across Kitchener, Waterloo, and Cambridge

At Aircor, we believe that every home visit should be a positive experience. Our customers trust us for reliable service, honest recommendations, and work that is done the right way the first time. Here are some of the stories that mean the most to us.

Testimonial Hightlights

Real Stories from Homeowners Who Chose Aircor

Every home and every service call is important to us. These testimonials reflect the care, professionalism, and honest work that customers experience when they trust Aircor with their heating and cooling needs. These are the moments we are most proud of.

Hudson Langelier
September 2025

Aircor was awesome to deal with

Aircor was awesome to deal with. My water heater wasn’t working right, they came out, figured out the issue right away and got it replaced. The whole process was quick and smooth, and the new one’s been working great ever since. Super professional but also easy to talk to, I’d definitely call them again and recommend them to anyone who needs the job done right.

Kitchener, Ontario
Chad Allison
August 2025

Always friendly, knowledgeable, and on-time

Where do I start....First let me state this - These guys are awesome! Honestly Zack whom I speak with most often is a real stand up guy. They get what it means to offer great customer service. They are always friendly, knowledgeable, and on-time. I have had two issues with HVAC system, and both times the technician has been incredible. My most recent was with Ricardo who is very knowledgeable, and super friendly. I really can't say enough about Aircor....They are a top notch organization.

Cambridge, Ontario
Lisa Lovelace
July 2025

Returned our call promptly on a holiday

Nothing like having AC/furnace issues during a heat wave! Well thats what happened to us this past week. We called Zack who returned our call promptly and on a holiday. My husband spoke of the issues we were having so Zack discussed what it could be and would send Shane and John to come by the next day to check things out. Shane and John were both very courteous, knowledgeable and skilled. They worked at replacing our units very efficiently and explained all the work completed which was awesome. We are very happy with their work and would highly recommend calling Aircor.

Kitchener, Ontario
Michelle N.
June 2025

Always friendly, knowledgeable, and on-time

Had a few issues with my air conditioner and talked with Zack who was very helpful, and the technician Shane was friendly, skilled and knowledgeable. Shane was able to troubleshoot the problem and solve it. Aircor was recommended to me by a friend and I would most definitely recommend them too! I was relieved that there was no high pressure sales, and [they] are trustworthy. They did nice work!

Kitchener, Ontario

Team Spotlight

What Homeowners Appreciate About Our Technicians

Many customers share feedback about the people who helped them. These highlights feature comments that speak directly to the dedication, skill, and friendly service our technicians bring to every visit. Our team takes real pride in making sure homeowners feel informed, comfortable, and confident.

I was able to talk to Zack right away

They were extremely available. I was able to talk to Zack right away and he was able to visit my house to estimate the next day. From initial contact to finished install, was 4 days. Which, I'm told was a bit rare, but they were willing to do it. The quality of components and install were excellent. The installers were professional. They removed and disposed of the old AC too. I'm happy to have this installation performed and will be calling them next time I need anything. I highly recommend them.
Eric Ramljak
2025
Smiling young man with medium-length brown hair and mustache wearing a black Aircor Heating and Air Conditioning hoodie.

Shane fixed both problems effectively and efficiently

We had an air conditioning problem so we called Aircor and had Shane come out and diagnose the problem. He fixed both problems effectively and efficiently and was in contact with us at all times. Nice cold air now! Thanks to Shane and the Aircor team. Highly recommend them to anyone looking to keep their home comfortable.
Man wearing black Aircor cap and black hoodie with Aircor logo, glasses, and trimmed beard.
Stuart Barclay
2025

Brandon did an amazing job and was extremely professional

Brandon did an amazing job and was extremely professional. Highly recommended.
Thank you very much for fixing our air conditioning today Brandon. 10/10 service
Man with beard wearing a black Aircor cap and black hoodie with the Aircor logo.
Nick, Trevor Jess
2025

Thank you Brandon and Jonathan for a great job!

My old AC died during this terrible heat wave. I was worried I wouldn't be able to find a contractor fast enough. But Aircor helped me out in no time. They replaced the old system and the house is comfortable again. Thank you Brandon and Jonathan for a great job! Thank you for your professionalism, for your friendliness and trustworthiness. Thank you again Aircor!
Man with beard wearing a black Aircor cap and black hoodie with the Aircor logo.
Man with beard wearing a black Aircor cap and matching black Aircor zip-up hoodie.
Marius S
2025

Rated Highly by YOur Community

Look at What Homeowners Are Saying Online

4.9 rating from 164 reviews
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Aircor is proud to hold an excellent 4.9 star rating on Google from homeowners across the region. Thank you to everyone who has taken the time to share their experience with us.

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